At Ossam, accessibility isn’t just a feature—it’s a fundamental value. We are committed to creating inclusive experiences that empower every individual, regardless of ability, to engage fully with our products, services, and spaces.
Digital Accessibility
We strive to ensure our website, apps, and digital platforms are:
Perceivable
Content is presented in ways that are easy to see, hear, and understand.
Operable
Navigation is intuitive and compatible with assistive technologies.
Understandable
Information is clear, consistent, and user-friendly.
Robust
Our platforms are built to work across a wide range of devices and assistive tools.
We follow global standards such as the Web Content Accessibility Guidelines (WCAG) and regularly audit our platforms to improve usability for all.
Physical Accessibility
Our physical locations are designed to be welcoming and accessible, with:
Step-free entrances and wheelchair-friendly layouts
Accessible restrooms and fitting rooms
Trained staff available to assist customers with disabilities
Inclusive Design & Communication
We believe accessibility goes beyond infrastructure:
Our product design considers diverse needs, including dexterity, vision, and cognitive differences.
We offer alternative formats for key communications (e.g., large print, audio, or braille upon request).
Our customer service team is trained to provide respectful and responsive support to all.
Get In Touch
Feedback & Continuous Improvement
Accessibility is a journey, and we welcome your input. If you encounter any barriers or have suggestions for improvement.